You may have some questions regarding your appointment with Caroline Bramley, or about dress alterations and bespoke dresses. Therefore we have put together our most frequently asked questions to put your mind at ease when choosing us.

Frequently Asked Questions

  • Alteration costs obviously vary considerably depending on what work needs doing to your dress. Book a free consultation where we can give you an accurate quote once we have seen you in your dress. We recommend that all brides budget approximately £300 for alterations on their wedding dress, however please note that this is a guide only and can increase/decrease depending on what needs doing. We provide an accurate quote once we see you in your dress at your first no obligation consultation.

  • Bring your shoes and underwear you plan to wear on the day a hair band or clip can always be useful too. Be sparing with make up and fake tan on the day of your fitting as we don’t want to get your dress dirty.

  • We would recommend that you book your appointment as soon as you have purchased your dress and shoes as January to August can get very busy due to Prom and Wedding season. Try not to leave it any later than 6 weeks before your event just in case we need to see you for numerous fittings. If you would like to book a free consultation beforehand please book online where we can discuss any questions you may have and give you an accurate quote.

  • We run the boutique on an appointment only basis this is to ensure each of our clients gets our undivided attention. To book your appointment you can do so through our website or by calling us on 01564 772792.

  • We do not currently charge for appointments however we do request at least 48 hours notice if you are unable to attend.

  • Yes of course you can bring someone, however, bare in mind it is a small premises so try to limit this to a couple of key people that can give you supportive feedback.

  • Monday: 12:00 - 20:00
    Tuesday: 12:00 - 16:00
    Wednesday: Closed
    Thursday: 12:00 - 17:30
    Friday: Closed
    Saturday: 9:00 - 17:00
    Sunday once a month: 10:00 - 16:00

  • We will endeavour to get your dress back to you within 10 days of fitting, however, this is dependant on how busy we are at the time. We also offer an express alterations service at an additional cost.

  • Ideally, we advocate that you get your dress cleaned at your earliest opportunity after your wedding day. It is doubtful that your dress will have remained in an immaculate condition on the day of your wedding and free from any dirt. It is important to get rid of this before it is stored to prevent the fabric from deteriorating over time. After the cleaning process we will lovingly wrap your dress in acid free paper and store in a box for safe keeping.

  • Cleaning your dress is a lengthy process that takes plenty of time from start to finish as in most cases there are an abundance of layers which can be very time consuming. Any marks are tackled by hand with a small soft brush and gentle chemical free solutions and in some cases the dresses are washed twice.

  • 95% of our dresses come back immaculate but on the rare occasion we may struggle on the odd stain but we will do our very best to get all the marks and stains out but like any other cleaning company we cannot give you a 100% guarantee.

  • Yes, we can make any repairs and we advise that this is done prior to you having it cleaned.

  • The boxing service is an option available to our customers but is not essential. We would recommend that you have your dress packed in several layers of acid free tissue paper as it will ensure the longevity and protection of your gown. If you would prefer, you can also supply us with your own dress box and you can take advantage of the specialist acid free tissue wrapping service.

Caroline saw me at short notice to get a dress shortened for a Wedding. She was very professional and friendly and I am delighted with the results.

- Natalie Harris -

Absolutely amazing lady, totally helped me feel beautiful in my dress without any alterations. I would highly recommend Caroline to anybody that asks. Thank you so much Caroline you have made me feel the best I've felt in years.

- Gemma Rose -

Fantastic service. Beautiful designs and dresses. Whole process smooth from start to finish. Caroline is so lovely and put my daughter at ease. She lives her dress. Thank you

- Tracey Bailey -

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